The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
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Using high-quality, professional photography that showcases the best features of a short-term rental property. This helps attract more bookings by creating a…
A promotional offer that provides a reduced rate for guests who book a minimum stay of two nights, encouraging longer bookings.
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…
A feature within the messaging systems of platforms like Airbnb and VRBO that allows hosts to disregard and hide messages from specific…