Providing guests with functional and well-maintained appliances, electronics, and other equipment within the rental property, such as a working coffee maker, reliable Wi-Fi, or a functioning HVAC system.
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Investing in improvements and upgrades to enhance the property’s appeal, functionality, and overall value for guests.
Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.
A trade association representing the lodging industry, including hotels and short-term rentals, advocating for policies and providing resources to its members.
A thoughtful collection of local treats, essentials, and information provided to guests upon arrival at a short-term rental.