Describes a short-term rental property that welcomes guests of all backgrounds and identities, promoting inclusivity and a welcoming environment.
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A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
Refers to a traditional business with a physical location, as opposed to an online-only business. In the context of short-term rentals, it…
Creating a memorable and positive experience for guests through thoughtful touches, personalized amenities, and seamless communication.