Refers to the rental policies set by hosts or property managers that are designed to be flexible and accommodating to guests, such as flexible cancellation policies or pet-friendly rules.
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A short-term rental operating in violation of local zoning laws, HOA regulations, or other applicable ordinances.
All the interactions and communication channels between a vacation rental host and their guests throughout the entire guest journey.
Understanding the amenities and features offered by competing properties in the same market to identify opportunities for differentiation and competitive advantage.