The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.
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A system for collecting, analyzing, and responding to guest feedback, including reviews, surveys, and direct communication.
Clear and accessible contact details provided to guests in case of emergencies during their stay, including the host’s phone number, local emergency…
The subjective assessment of a guest about the worth of a short-term rental experience, influenced by factors like amenities, location, reviews, and…
The process of collecting and remitting occupancy taxes to local authorities as mandated by regulations for short-term rentals.