Initiating communication with guests before, during, and after their stay to provide helpful information, address any concerns, and enhance their overall experience.
You may also like
Running an unauthorized gambling operation on a short-term rental property, which is illegal in most jurisdictions and can lead to raids, arrests,…
Implementing secure and convenient keyless entry systems, such as smart locks or keypad entry, to streamline check-in and enhance guest security.
The generation born after Generation Z, typically defined as those born from 2010 onwards. While still young, Generation Alpha’s travel preferences and…
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.