All the tasks and processes involved in managing a short-term rental after a guest has made a booking. This includes guest communication, check-in and check-out procedures, cleaning and maintenance, and handling guest issues.
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A situation in short-term rentals where a property is booked for only a portion of the available dates within a given period.
The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.
A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.