Strategic communication activities aimed at building and maintaining a positive public image for a short-term rental business. This can include media outreach, community engagement, and online reputation management.
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Bed linens, towels, washcloths, and other similar items provided by the host for guests’ use during their stay.
Feedback provided by guests after their stay, reflecting their experience and influencing the perception of a short-term rental property.
The speed and efficiency with which a host or property manager responds to guest inquiries and messages through various communication channels.
The process of determining the optimal nightly rate for a short-term rental based on factors like seasonality, demand, competition, and property features.