Dividing potential guests into groups based on their psychological characteristics, such as values, interests, lifestyle, and travel motivations. This information helps tailor marketing messages and property amenities to specific guest types.
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A method of check-in that allows guests to access the property without physically meeting the host or a property manager, typically through…
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
A strict set of rules with no exceptions, often implemented by hosts for issues like parties, smoking, or exceeding guest capacity.
Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.