Favorable feedback from previous guests, displayed on short-term rental platforms, influencing the booking decisions of potential future guests.
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A pricing strategy where hosts offer reduced rates for guests who book longer stays, incentivizing extended bookings.
The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
A formal request made by a guest or host to Airbnb or VRBO for financial reimbursement due to damages, injuries, or other…
A distinctive feature or benefit that sets a vacation rental apart from competitors and appeals to potential guests.