Refers to how close a short-term rental property is to popular attractions, landmarks, restaurants, or other points of interest that potential guests might be interested in.
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A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific…
Favorable feedback from previous guests, displayed on short-term rental platforms, influencing the booking decisions of potential future guests.
Effective and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails,…