Measures taken to protect hosts and guests from fraudulent emails or websites attempting to steal personal information, such as login credentials or payment details.
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Desirable features and facilities provided within a short-term rental property to enhance guest comfort and convenience, such as high-speed internet, streaming services,…
The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
A short-term rental property that caters to wine lovers, often located near wineries and offering amenities like wine fridges and openers.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.