Evaluations and feedback left by guests after their stay at a short-term rental, publicly viewable on platforms like Airbnb and VRBO.
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Swedish phrase meaning “Room Service” in English. Refers to the provision of food, beverages, and other amenities directly to guests’ rooms in…
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.
A security measure that prevents access to a network or device from specific IP addresses. Hosts can use this to block known…
A type of adjustable air mattress that allows each sleeper to customize the firmness level on their side of the bed.