Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
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Connecting software systems, such as a property management system and Airbnb, to automate tasks and data sharing.
A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays to ensure hygiene and guest safety.
A system or platform that combines data from various sources related to short-term rental management, such as booking platforms, property management software,…
A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.