The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their stay.
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Procedures and equipment in place to prevent and manage fire and safety hazards within a short-term rental property, including smoke detectors, carbon…
A type of bed base made of slats (typically wood) that provide support for the mattress and allow for ventilation.
A formal agreement between two or more parties, such as a property manager and a local business, to collaborate on marketing efforts…
The online profile of a short-term rental property, featuring descriptions, photos, amenities, and availability information.