The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their stay.
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The availability displayed on a short-term rental listing that may not reflect real-time accuracy due to pending bookings, maintenance schedules, or other…
Collaborations between short-term rental hosts and local businesses or tourism boards to offer exclusive discounts or experiences to guests.
A document used to define and articulate a brand’s core message, values, and personality. For short-term rental hosts, a BMW helps create…
A comprehensive list of essential items for guests staying in a short-term rental, often personalized to the property and location.