Tailoring the guest experience to individual preferences and needs, such as providing local recommendations or offering customized amenities.
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Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
Additional services offered to guests, such as airport transfers, grocery delivery, or tour bookings, often for an extra fee.
Key performance indicators (KPIs) used to evaluate the effectiveness and profitability of short-term rental agreements, such as occupancy rate, average daily rate…
Detailed procedures for cleaning and sanitizing rental properties between guest stays, ensuring a hygienic and welcoming environment.