The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.
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Feedback and star ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
A digital or physical house manual with QR codes that guests can scan to access information easily, like WiFi passwords or appliance…
A strategy for attracting guests to a short-term rental by leveraging existing online presences, such as social media profiles or personal websites,…
Examining the average time between booking confirmation and the actual guest arrival date on a weekly basis, helping hosts anticipate demand patterns…