The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.
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The practice of contracting specific business processes, such as guest communication, cleaning, or maintenance, to external service providers specializing in short-term rentals.
The charges that platforms like Airbnb and Vrbo deduct from host earnings for using their services, typically a percentage of the booking…
A satirical term for a basic, ubiquitous amenity provided in a short-term rental, such as instant coffee or generic toiletries, often perceived…
The effects of short-term rentals on the tourism industry and local communities in Okinawa, Japan, considering both benefits and challenges.