The level of uncertainty or potential negative outcomes that guests associate with booking a short-term rental, often influenced by factors like reviews, property condition, and communication with the host.
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Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…
An Albanian word for “judgment.” Encouraging guests to leave honest reviews and providing constructive feedback helps improve your services and allows potential…
A key performance indicator (KPI) in the hospitality industry that measures the revenue generated per available rental unit, calculated as average daily…
The understanding that short-term rental operators must adhere to all applicable local regulations, licensing requirements, and tax obligations.