The method by which guests gain entry to the rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
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A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
A unique and memorable activity or service offered to guests, often highlighting local culture, attractions, or the host’s expertise.
The process of identifying and interpreting patterns and changes in vacation rental data, such as booking trends, pricing fluctuations, and guest preferences.
An alternative to traditional short-term rentals where homeowners temporarily swap their homes with other travelers, typically for a mutually agreed-upon duration.