Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
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A comprehensive guide provided to guests upon arrival, containing essential information about the property, house rules, and local recommendations.
The transaction fees charged by Stripe for processing payments.
Charges applied by hosts or property managers for each guest beyond the standard occupancy limit specified for a short-term rental property.
The loyalty program of InterContinental Hotels Group (IHG), while not directly related to short-term rentals, it can offer benefits to hosts who…