A group of similar short-term rental properties in the same market that are considered direct competitors, used for benchmarking and pricing strategies.
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Maintaining high standards of cleanliness and hygiene in the rental property, exceeding guest expectations and ensuring a comfortable stay.
The steps involved in welcoming a new guest to a short-term rental, from booking confirmation to check-out instructions.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
A pricing strategy where hosts increase their nightly rates during periods of high demand for short-term rentals, such as holidays, special events,…