A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
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Developing effective communication and negotiation techniques to handle guest inquiries, resolve conflicts, and secure bookings at optimal rates.
A short-term rental property that has received recognition or awards for its exceptional quality, amenities, or guest experience.
Describes a specific check-in process for a short-term rental, such as self-check-in with a keypad or a traditional check-in with a host…
A loyalty program offered by airlines, hotels, credit card companies, and other travel providers, allowing members to earn points or miles for…