A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
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The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
An online platform or app providing guests with access to booking information, house manuals, local recommendations, and communication channels with the host.
The proactive upkeep and repair of short-term rental properties, utilizing technology and preventative measures to ensure guest satisfaction and minimize potential issues.
A dynamic pricing model that adjusts rates based on factors like seasonality, demand, and competitor pricing to maximize revenue.