The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and local recommendations.
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Software or platform features that streamline the process of handling reservations made close to the arrival date, including automated messaging, pricing adjustments,…
The personality and tone of your short-term rental brand, as conveyed through your communication channels. Developing a consistent brand voice helps build…
An “Ojalá Review Response” is a thoughtful and personalized response to a positive guest review, expressing gratitude for their kind words and…
The responsibility of the host to address any necessary repairs or maintenance issues that arise during a guest’s stay, ensuring a comfortable…