The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and local recommendations.
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Having a reliable network of qualified and readily available vendors (plumbers, electricians, handymen, etc.) to address maintenance issues promptly and efficiently.
The process of verifying the identity of guests booking a short-term rental through various methods, such as government-issued ID checks and background…
A term for a generic, uninspired, or misleading marketing approach for a short-term rental, often relying on stock photos, exaggerated descriptions, or…
An official notification sent to the guest and host confirming the reservation details, including dates, rates, and house rules.