A situation in short-term rentals where a property is booked for only a portion of the available dates within a given period.
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Refers to the city from which a guest is traveling when booking a short-term rental.
An “Ojalá Guarantee” is a promise made to guests, assuring them of a certain standard of quality, comfort, or satisfaction during their…
Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions,…
In the context of short-term rental management, breakage refers to revenue lost due to cancellations, guest no-shows, or other unforeseen circumstances.