A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their experience.
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Glossary Terms
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Providing dedicated workspaces within a short-term rental with features like desks, ergonomic chairs, and reliable Wi-Fi to cater to remote workers and digital nomads.
A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
Necessary steps taken to prepare a vacation rental property for the winter season, including protecting pipes from freezing, insulating windows, and shutting off outdoor water sources.
A high level of personalized and attentive service provided to guests, exceeding expectations and creating a luxurious experience.
A thoughtful gesture of providing guests with a basket of complimentary items upon arrival, such as snacks, beverages, or local products.
A pricing strategy that offers a reduced rate for guests who book a stay of seven nights or more, encouraging longer bookings.
The use of subtle watermarks on property photos to protect intellectual property and deter unauthorized use.
A software application integrated into a vacation rental website that allows guests to search for availability, view rates, and make direct bookings.
The use of technology and software to automate repetitive tasks in short-term rental management, such as guest communication, booking management, and cleaning scheduling.
A metric that measures the ease of walking to amenities and points of interest from a property’s location, influencing its desirability for short-term rentals.
A collaborative group formed by industry stakeholders, government agencies, and community representatives to address issues related to short-term rentals.