Different communication channels used in short-term rental management, including in-app messaging, email, SMS, and phone calls.
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Glossary Terms
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The average time it takes a host or property manager to respond to inquiries and messages from potential guests on short-term rental platforms.
Different insurance policies relevant to short-term rental hosts and property managers, including property insurance, liability insurance, and host protection insurance.
The standard or most common cancellation policy used by hosts or property managers in the short-term rental industry.
Refers to the various cleaning options available for short-term rental properties, including self-cleaning, professional cleaning services, or a combination of both.
The common characteristics of guests who book short-term rentals, such as age, gender, location, travel purpose, and booking behavior.
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
The standard or designated time at which guests are allowed to check in to a short-term rental property.
Refers to the different categories of short-term rental listings, such as entire home/apartment, private room, or shared room.
The various facilities and conveniences offered to guests in a short-term rental, categorized as essential, standard, or luxury amenities.
The average or expected number of guests staying in a short-term rental property over a specific time period.