Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.
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Glossary Terms
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Shared spaces within a short-term rental property or building accessible to multiple guests or residents.
Durable and high-performance appliances designed for frequent use in commercial settings, often found in short-term rentals.
Amenities provided in a short-term rental to enhance guest comfort, such as high-quality linens, pillows, and blankets.
The selection and combination of colors used in a short-term rental property’s interior design to create a specific ambiance.
A third-party service that assists property owners in recovering unpaid fees or damages from guests.
An economic model based on sharing, renting, or borrowing assets or services, often facilitated by online platforms like Airbnb.
A set of guidelines outlining acceptable behavior for guests staying in a short-term rental property.
A collaborative agreement between short-term rental businesses to promote each other’s services or products.
Tasks performed by a co-host, such as guest communication, cleaning, maintenance, and problem resolution.
An online platform connecting property owners with potential co-hosts offering management services for short-term rentals.