A popular online platform for booking vacation rentals, particularly known for its focus on whole-home rentals.
Glossary Terms
Smart home devices like Amazon Echo or Google Home that guests can use to control amenities or access information.
Using images, videos, and other visual media to promote a short-term rental property and attract guests.
A metric used by booking platforms to determine how prominently a listing appears in search results.
An interactive, 360-degree view of a rental property, allowing potential guests to experience the space online.
A remote freelancer who can assist hosts with tasks like guest communication, booking management, and marketing.
A guest who has completed the identity verification process on a booking platform like Airbnb or VRBO.
A pricing strategy where rental rates fluctuate based on factors like seasonality, demand, and day of the week.
Additional services offered to guests for an extra fee, such as airport transfers, grocery delivery, or local experiences.
A legally binding contract between a host and guest outlining the terms and conditions of a short-term rental stay.
Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.