Amenities that go above and beyond the basic necessities, such as hot tubs, game rooms, or unique experiences, designed to enhance the guest experience and command higher rental rates.
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Glossary Terms
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A community or online platform that connects short-term rental hosts for the purpose of sharing knowledge, resources, and support.
A marketing strategy that focuses on targeting specific guest segments with unique needs or interests, such as pet-friendly rentals or properties suitable for remote work.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
A measure of the profitability of a short-term rental property, calculated by subtracting operating expenses from revenue.
A pricing option offered to guests that provides a discounted rate in exchange for a non-refundable booking, often used to attract early bookings or minimize cancellations.
The process of determining the optimal nightly rate for a short-term rental based on factors like seasonality, demand, competition, and property features.
A curated guide provided to guests with information about the local area, including recommendations for restaurants, attractions, transportation, and more.
The use of technology to monitor noise levels in short-term rentals and ensure compliance with local regulations and house rules.
Different tiers of service provided by property managers, ranging from basic listing management to comprehensive guest services.
Resources and platforms that provide data and insights into short-term rental market trends, competitor analysis, and pricing optimization.
Overseeing the operations and bookings for multiple short-term rental properties, often requiring specialized software and strategies.