Marketing strategy where existing guests are incentivized to refer new guests, often through discounts or credits.
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Glossary Terms
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Identifying potential hazards and liabilities associated with renting out a property, such as property damage, liability claims, and legal disputes.
Platforms like Airbnb and VRBO that allow guests to leave public reviews and ratings based on their stay experience.
Overseeing all aspects of a vacation rental property from a distance, often using technology and local contractors.
Local laws and ordinances governing short-term rentals, including licensing requirements, occupancy limits, and noise restrictions.
The practice of strategically setting rental rates to maximize occupancy and income, often using dynamic pricing tools and market analysis.
Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently, minimizing disruptions.
Online tools or software that allow hosts to compare their rental rates and fees with similar properties in their area, ensuring competitive pricing.
A comprehensive list of items and areas to inspect and maintain within a vacation rental property to ensure consistent quality and guest satisfaction.
The importance of responding promptly and professionally to guest inquiries, messages, and requests throughout their stay, enhancing guest satisfaction.
Prioritizing guest comfort by investing in high-quality mattresses, bedding, and creating a sleep-conducive environment within the vacation rental.
Implementing streamlined and efficient check-in procedures for guests, minimizing wait times and ensuring a smooth arrival experience.