Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
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Glossary Terms
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High-quality photos showcasing a short-term rental’s best features, attracting potential guests and influencing their booking decisions.
A professional who designs and arranges unique local experiences for short-term rental guests, enhancing their stay with personalized activities and recommendations.
A one-time charge included in the total rental cost to cover the expense of cleaning the property after a guest checks out.
Hiring a third-party company or individual to handle various aspects of managing a short-term rental, including guest communication, cleaning, and maintenance.
Amenities provided within a short-term rental for guest leisure, such as board games, streaming services, books, or access to recreational equipment.
Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.
A collection of essential supplies, such as first-aid items, flashlights, and bottled water, provided in a short-term rental for guest safety during unforeseen events.
The process of using the online platforms provided by Airbnb, VRBO, and other listing sites to manage bookings, adjust pricing, and communicate with guests.
Guidelines and restrictions set by short-term rental platforms or hosts regarding events like parties, gatherings, or commercial photoshoots at the property.
Sustainable measures implemented in a short-term rental, such as energy-efficient appliances, reusable products, and recycling initiatives, appealing to environmentally conscious guests.
An optional charge levied by some hosts for guests requesting to access the short-term rental property earlier than the standard check-in time.