A proactive approach to guest communication that emphasizes providing detailed information and frequent updates to ensure a smooth and enjoyable stay.
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A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a…
A small room or area located between the kitchen and dining room, often included in luxury rentals, used for storing servingware, preparing…
Describes the role of curating unique and memorable experiences for guests beyond the basic accommodation, such as local recommendations, activities, and partnerships.
The terms and conditions outlining the cancellation procedures and potential penalties for both hosts and guests in the event of a booking…