Tools and techniques used by hosts to communicate effectively with guests who speak different languages.
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A document signed by a guest that releases the host from liability for any damages or injuries that occur on the property…
An important skill for short-term rental owners and managers, particularly when dealing with guest requests, pricing negotiations, and vendor contracts.
The ability to personalize pre-written messages sent to guests for various scenarios, such as booking confirmations, check-in instructions, or post-stay inquiries, saving…
Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like…