Unusual or unexpected actions exhibited by guests during their stay, often deviating from typical guest behavior patterns. This can include excessive noise complaints, property damage beyond normal wear and tear, or violations of house rules.
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Offering a balanced cancellation policy that provides flexibility for guests while protecting the host from last-minute cancellations and potential loss of income.
Initiating communication with guests before, during, and after their stay to provide helpful information, address any concerns, and enhance their overall experience.
A dedicated area on listing platforms where potential guests can ask hosts specific questions about the property or their stay.
A brief assessment conducted after each guest checkout to identify any immediate cleaning, maintenance, or restocking needs before the next booking.