Refers to a short-term rental property that, while perhaps needing some improvements or updates, has the potential to be highly successful due to its location, size, or other desirable features.
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A dedicated professional responsible for ensuring guest satisfaction by managing communication, handling requests, and resolving issues.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
A somewhat critical term used to describe a short-term rental guest who is perceived as entitled, demanding, or disrespectful of the property…
A legally binding agreement between a property owner and a property manager that outlines the terms of their business relationship.