A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
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A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
A type of short-term rental where guests have exclusive access to an entire property, including bedrooms, bathrooms, kitchen, and living areas.
A popular Virtual Private Network (VPN) service. Hosts can subscribe to Ipvanish to enhance their online privacy and security, especially when managing…
The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive…