Using technology to streamline and automate aspects of the guest onboarding process, such as sending automated messages or providing digital guidebooks.
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The percentage of website visitors who book a short-term rental after visiting the property listing on the host’s website.
Proactive maintenance tasks and inspections conducted regularly to prevent potential issues and ensure the smooth operation of the property.
Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment…
Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…