A website or app that allows travelers to book accommodations, flights, and other travel-related services, often acting as a third-party intermediary.
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Ensuring guest security through features like outdoor lighting, security cameras, and secure locks provides peace of mind during their stay.
A designation awarded to top-rated Airbnb hosts who consistently meet specific performance criteria, including high response rates and positive guest reviews.
Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.