A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
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A reservation made directly through a property manager’s own website or booking engine, bypassing third-party platforms like Airbnb or VRBO.
Protective barriers typically made of plexiglass or similar material, often used in breakfast areas or common spaces of short-term rentals to minimize…
Effective and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
A unit of measurement often used to describe the proximity of a short-term rental to local attractions, amenities, or transportation hubs. Airbnb…