An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
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The percentage of booked nights in a short-term rental property during a specific quarter (every three months), calculated by dividing booked nights…
Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
A comprehensive list of all furniture, appliances, amenities, and supplies provided within a short-term rental, used for both management and guest communication…
Comprehensive lists of tasks to ensure consistent cleaning, maintenance, and preparation of the rental property.