An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
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Strategies for efficiently handling multiple guest inquiries, booking requests, and messages simultaneously, especially during peak seasons.
Regulations and ordinances specific to the state of Ohio that govern short-term rental operations, including licensing, taxation, and permitted use.
Refers to a short-term rental property adhering to Good Manufacturing Practices, indicating a high standard of cleanliness, hygiene, and safety protocols, often…
A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…