An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
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A chronological record of maintenance tasks, cleaning schedules, and guest communication, helping hosts stay organized and manage their properties effectively.
The integration of technology into a short-term rental property to enhance guest experience, security, and energy efficiency, such as smart locks, thermostats,…
Tools and strategies used to automate tasks related to short-term rental management, such as guest communication, booking management, and cleaning schedules.
Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook…