Inspired by the hopeful anticipation associated with the word “Ojalá,” this concierge service goes above and beyond to fulfill guests’ wishes and create exceptional experiences. It involves anticipating guests’ needs, providing personalized recommendations, and arranging exclusive activities or services to make their stay truly unforgettable.
You may also like
The process of verifying a guest’s identity before confirming their booking, often involving government-issued ID and background checks, to enhance security and…
Focuses on the day-to-day tasks and processes involved in managing short-term rentals, such as cleaning, maintenance, guest communication, and check-ins.
A sum of money collected by a host from a guest before their stay to cover potential damages to the property.
Facilitating seamless conversations between hosts and guests through messaging platforms, enabling prompt responses and clear communication.