A Greek word that refers to the three levels of household, family, and property, often used in discussions of hospitality and the sharing economy.
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Oikos
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Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
Providing extra amenities or experiences for a fee, like airport transportation, grocery delivery, or guided tours, to enhance guest satisfaction and generate…
A digital keypad that allows guests to access the property using a unique code, providing keyless entry and enhanced security.
A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.