A Greek word that refers to the three levels of household, family, and property, often used in discussions of hospitality and the sharing economy.
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Communication between hosts and guests conducted solely within the messaging system provided by a platform like Airbnb or VRBO.
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The collection and analysis of data from a short-term rental property’s website to understand user behavior, track performance, and optimize marketing efforts.
Software or tools used to track and manage supplies, linens, and other inventory items for a short-term rental property.