An organization promoting tourism in Ohio, providing resources and information for businesses in the hospitality industry, including short-term rentals.
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Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.
Online courses, tutorials, and resources designed to educate and train short-term rental hosts on various aspects of managing their listings, including marketing,…
A market research method where a group of people are invited to provide feedback and opinions on a specific topic, such as…
Promptly requesting and responding to guest feedback after their stay to improve the rental experience and address any concerns.