A Hawaiian word meaning “family” that is often used in the short-term rental industry to emphasize the importance of creating a welcoming and hospitable environment for guests.
Ohana
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Personalized messages sent through the Uwelcome platform to enhance the guest experience before, during, and after their stay.
A type of crane that can be useful for moving heavy furniture or appliances during renovations or staging of a rental property.
All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
A critical term for impersonal, automated, or delayed communication from a short-term rental host, often relying heavily on templates or lacking in…