A check-in process where guests meet the host or a representative at a location other than the rental property, such as a nearby hotel or office, to collect keys or receive instructions.
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The level of readiness and resources a host has in place to handle emergencies or unexpected situations that may affect guests, ensuring…
A style of interior design that incorporates elements from previous eras, typically from the early to mid-20th century. Vintage decor can add…
Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook…
A family of endangered languages spoken in the Ryukyu Islands of Japan.