A check-in process where guests meet the host or a representative at a location other than the rental property, such as a nearby hotel or office, to collect keys or receive instructions.
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A metric used to assess the spaciousness and comfort of a short-term rental property, calculated by dividing the total square footage by…
Reservations made for multiple guests, often requiring specific accommodations or amenities to cater to larger parties.
Measures taken to protect hosts and guests from fraudulent emails or websites attempting to steal personal information, such as login credentials or…
An “Ojalá Moment” is a specific instance within a guest’s stay that creates a lasting positive impression and embodies the Ojalá Effect….