A guest review posted on a website or platform other than Airbnb or VRBO, such as TripAdvisor, Google Reviews, or social media.
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Facilitating direct and transparent communication between property owners and guests, fostering trust and satisfaction.
The use of automated messaging tools to streamline guest communication, such as sending booking confirmations, check-in instructions, and pre-stay information.
A feature offered by some property management companies or platforms that guarantees a minimum number of bookings or revenue for short-term rental…
The process of vetting potential guests by reviewing their profiles, reviews, and communication to ensure a safe and positive experience for both…