Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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A pricing strategy for short-term rentals that involves offering discounted rates during shoulder seasons (the periods between peak and off-season) to attract…
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
Advantages of securing bookings directly through a host’s website or channels, such as lower fees and increased control over pricing and communication.
A pricing strategy where higher rates are charged for desirable features, amenities, seasons, or events.