Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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A refundable amount collected from guests before their stay to cover potential damages to the property. It is typically managed through the…
Basic amenities provided in the bathrooms of short-term rentals, such as toilet paper, towels, soap, shampoo, and conditioner, enhancing guest comfort and…
The concept that 80% of guest communication issues in short-term rentals can be addressed with 20% of commonly prepared responses or automated…
Electronic devices that enhance guest comfort and convenience, such as smart TVs with streaming services, voice assistants, or smart lighting systems.