Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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Internet of Things devices used in short-term rentals for enhanced guest experiences, such as smart locks, thermostats, and lighting systems.
Comprehensive lists of tasks to ensure consistent cleaning, maintenance, and preparation of the rental property.
An online marketplace that connects hosts listing short-term rental properties with potential guests, such as Airbnb, VRBO, or Booking.com.
Specific rules and instructions provided by the host to ensure a safe, respectful, and enjoyable experience for all.