A reservation made outside of the Airbnb or VRBO platforms, potentially through direct contact with the host or a property manager’s website.
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A desirable metric for short-term rental hosts, indicating a high percentage of booked nights over a given period.
Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.
Forcibly removing a guest from a short-term rental property without following proper legal procedures, which can result in lawsuits and financial penalties…
A platform or method used to advertise and distribute short-term rental listings to potential guests.