A professional organization for vacation rental managers in North America, providing resources, education, and networking opportunities.
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Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.
A somewhat critical term used to describe a short-term rental guest who is perceived as entitled, demanding, or disrespectful of the property…
A service provided by Amazon Web Services (AWS) that allows for the decoupling of applications and services. In the context of short-term…