An online platform offering training and resources for hospitality professionals, including those in the short-term rental industry, covering topics like guest service, operations, and revenue management.
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Providing complimentary wireless internet access to guests within the rental property.
Providing toiletries, candles, or diffusers with pleasant scents to enhance the guest experience and create a welcoming atmosphere.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.